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About Our Service

About Our Service

Thinking of a brief visit to any of Tokyo’s tourist attractions? Contact us! Chiyoda Welcomers are available for your tour of popular must-see spots around Tokyo. We are Chiyoda-based English-speaking tour guides. We have active members who are eager to help you enjoy your stay more in Tokyo by sharing our culture on the tour!
We are very flexible and open to your requests and needs.
Contact us for the spots of your interest by the tour code or just an area you are interested in.
We will make a course plan and contact you!

Reservation/Cancellation Policies

From Reservation to Tour Day/Cancellation
  • Book a tour online using this form at least one month to two weeks before the tour.
  • Your guide will be assigned within a few days upon booking a tour.
  • Tokyo Chiyoda Welcomers will inform you regarding your assigned tour guide. A URL link will also be provided for the guide fee payment.
  • The payment should be done within three days after you get notified.
    After the payment, our guide will contact you via email for your tour details.
  • We use public transportation for moving between spots, if necessary.
    Our guests will shoulder the transport expenses for themselves and the guide during the tour.
  • If the tour includes some facilities which require admission fees, our guests are to pay for themselves and their guide.
  • In case a need for cancellation arises, it should be made at least two days before the tour date for a refund to be possible.
  • Your cancellation notice should be sent to our official email address at
    If it is sent within or beyond two days before the tour date, no refund will be made.
  • We advise our guests to purchase an insurance in any possibility of injury during the tour.

How to Use Our Service

How do our offer and plans sound?
If you are interested in one of them, please send us a tour request form. If you have any questions, do not hesitate to email us at
Please note that we are very flexible about spots, food, areas and time. We are always ready to make arrangements so that things will work for you. Thank you so much, talk to you soon :)

Regarding the protection of personal information

Any personal information provided in your tour request form will never be shared with any third party. We will comply with personal information confidentiality obligations and never use your personal information except for our tour service activities under the administrator’s supervision.